Frequently Asked Questions

Our candles consist of premium-grade natural coconut apricot creme wax, a vegan blend of natural apricot, coconut, and soy, and a minuscule amount of highly refined food-grade paraffin wax. It has a creamy white appearance, exceptional adhesion, and provides an excellent fragrance throw (both warm and cold).

At this time, our candles consist of a generous 8oz pour to offer up to 50 hours of intoxicating decadent aroma! We plan to sell our candles in a variety of sizes in the future.

We will try to process and ship all orders within 1-3 business days (usually sooner) But please allow us at most 10 business days to get your order shipped. Any orders placed after Wednesdays will be shipped out the following week. More information can be found on our Shipping Policy page (found at the bottom of the site). We greatly appreciate your patience.

At this time, we do not accept returns or exchanges. But if your item was received damaged, please reach out so that we can make things right! We want all of our customers to have a positive shopping experience with us. View our Returns & Exchange Policy page (found at the bottom of the site) for more information.

DO NOT burn your candle for longer than 4 hours as all candles will produce black smoke when lit for a long time. Make sure you trim the wick to 1/4 inch before each burn. Use a wick trimmer or pinch off the burnt ends with your fingers before lighting again.

Burning your candle for longer than 4 hours will cause the candle to produce black smoke and soot. To avoid this, make sure you trim the wick to 1/4 inch before each burn. Please use a wick trimmer or pinch off the burnt ends with your fingers.

Here are the common reasons for this issue: WOODEN WICK MAY BE TOO LONG. The wick probably needs to be trimmed clean of any charred material. Keep in mind that it's not the wood fueling your candle's flame, it's the wax. WOODEN WICK IS TOO SHORT AND DROWNING IN THE WAX. There needs to be enough distance between the melted wax and the top of the wooden wick for it to get enough oxygen and remain lit. In case this happens, take a paper towel and while the wax is still melted, soak up enough wax to rescue your wick.

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